What does Defend New Orleans mean?
The Defend New Orleans logo was created to represent the local pride and independent spirit of our unique city. We’ve been dedicated to celebrating and preserving New Orleans culture since 2003.
Do you donate any of your proceeds?
Yes, we donate 20% of profits from sales of almost all designs with the exception of a few designs where net proceeds are donated to a specific organization. We’ve recently donated to: the Arts Council of New Orleans, Gulf Restoration Network, Louis Armstrong Jazz Camp, Roots of Music, Son of a Saint, Sula Foundation, Sweet Home New Orleans, Team Gleason, and WWOZ. We aim to align ourselves with nonprofits that enrich and support the community through cultural, environmental or social issues and are always open to suggestions of new causes to support.
What are your shirts printed on?
Our shirts and tanks are printed on American Apparel and hoods are printed on American Apparel or Alternative Apparel. The majority of our styles are printed on 100% cotton or tri-blend shirts (a blend of cotton, poly and rayon). Since since items may shrink about a half size when placed in the dryer, we recommend air drying or “tumble dry low.”
What is your return policy?
Defend New Orleans accepts exchanges for unwashed and unworn items received within 60 days of your purchase. You may either mail your items or stop by our store – a receipt is not required. If by mail, please send your exchange along with instructions and your contact info to: Defend New Orleans, 1101 First Street, NOLA 70130. Return shipping is complimentary and we’ll email your tracking number once it ships.
When will my order ship?
Most orders ship within 1-2 business by USPS First Class or Priority Mail. Tracking numbers are emailed upon shipment and orders usually arrive within 2-5 business days. If an item is out of stock, we’ll email you an ETA on when you should expect your order.
Do you ship outside the U.S.?
Yes, we ship to international and APO / FPO addresses. When you select your country and enter your address, you’ll see the international shipping rates based on the items in your cart.
Do you print custom colors?
We try our best to accommodate requests for custom ink or shirt colors. Please send an email to firstname.lastname@example.org with what you had in mind and we will see what we can do!
Where can I find DNO merchandise?
Don’t see the answer to your question?
Send us an email at email@example.com.